The Gallup Organization
During my tenure at Gallup, I participated with another coworker in a design competition. The goal: To create the next generation UI for Gallup's employee engagement tool, the Q¹². The competition was judged by the primary Q¹² manager, as well as the CIO and COO of Gallup.
After spending the first week diagramming the Q¹² process, we developed a series of mockups around each step. We then conducted think aloud testing with Gallup Q¹² customer representatives and adjusted the prototypes based on the results and their feedback.
Building an Org Chart
During our initial round of interviews, we quickly learned that building a company's organization chart was difficult and tedious. Many companies didn't have the necessary information ahead of time.
To ease this pain point, we created a UI that allowed users to build their org chart visually, instead of in a spreadsheet.
Understanding the Results
The Q¹² results consist of a number of scores from each of the twelve underlying questions. A given manager wants to know:
- How's the company doing?
- How are my reports (who are managers) doing in comparison?
- How am I doing in comparison?
We designed a simple bar chart visualization that shows, at a glance, the scores that a manager cares about, and allows for quick comparison with the company average.